Privacy Policy

Effective Date: 01/01/2025

three141 (“three141”, “we”, “our”, or “us”) is committed to protecting the privacy of your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store and disclose your personal information when you use our services or visit our website at www.three141.com.

1. What Personal Information Do We Collect?

We may collect personal information including:

  • Your name, email address, phone number, job title, company name and business details.

  • Information you provide in forms, briefs or during consultations.

  • Website usage information, such as IP address, browser type and pages visited (via analytics tools).

We will only collect information that is necessary for our functions or activities.

2. How We Collect Your Personal Information

We may collect personal information directly from you when you:

  • Engage our services, complete a briefing form or contact us.

  • Subscribe to our updates, request information, or participate in surveys.

  • Visit our website (cookies and analytics may collect information automatically).

We may also collect information from third parties where permitted by law (e.g. public sources or with your consent).

3. How We Use Your Personal Information

We use your personal information to:

  • Deliver our concierge agency-matching services.

  • Understand your needs and develop tailored recommendations.

  • Manage our relationship with you, including communication and billing.

  • Improve our website and services.

  • Comply with legal obligations.

We do not sell your personal information to third parties.

4. Disclosure of Your Personal Information

We may disclose your personal information:

  • To agencies that we recommend as part of our matching process (with your consent).

  • To third-party service providers who help us deliver our services (e.g. IT, analytics, legal, accounting).

  • Where required by law or to protect our legal rights.

Where we disclose your personal information to third parties, we will take reasonable steps to ensure they comply with this Privacy Policy and the APPs.

5. Overseas Disclosure

We work with clients and agency partners around the world. As part of providing our services, we may disclose your personal information to:

  • Agencies and service providers located outside Australia, including (but not limited to) the United States, United Kingdom, Europe, and Asia-Pacific countries.

  • Cloud storage providers and technology partners that may host data on servers located outside Australia.

When we transfer personal information overseas, we will take reasonable steps to ensure that the recipient complies with the Australian Privacy Principles or is subject to a privacy regime that provides comparable protection.

6. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes secure electronic storage and limited staff access.

When we no longer require your personal information, we will securely destroy or de-identify it, unless required by law to retain it.

7. Access and Correction

You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate, out-of-date, incomplete or misleading.

Requests should be sent to our Privacy Officer (see Section 9). We will respond within a reasonable period and may charge a reasonable administrative fee for access.

8. Complaints

If you have concerns about how we handle your personal information, please contact us (see Section 9). We will investigate and respond within a reasonable timeframe. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us

If you have questions about this Privacy Policy or wish to access or correct your information, please contact:

Privacy Officer – three141
Email: hello@three141.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.